Preventative Maintenance & Servicing Questions

The visit covers the motor, safety edges, photocells, hinges, rollers, wiring, control panel, and manual release. A closing force test is run to confirm the gate stops within the limits set by the Supply of Machinery Safety Regulations before the visit is signed off.

Yes. The Supply of Machinery Safety Regulations require powered gates to stop safely on contact. Safety edges and photocells must be tested to confirm they respond correctly. BS 7671 also applies to the associated wiring and controls.

An unplanned failure often means an emergency call-out, which costs more than a scheduled service. If the gate fails in a closed position, vehicles can be trapped. A motor that has been running in overload for months may need full replacement rather than a simple repair.

Light lubrication can ease minor sticking, but it will not replace a proper inspection. Safety sensors, the motor, and the control panel all need checking, a small fault in any of those will not be caught by lubrication alone.

Repeated faults usually point to wear, misalignment, or a component that is close to failing. A service looks at the full mechanism rather than only the visible symptom, so the underlying cause is identified rather than patched over again.

A service visit includes a full inspection, which will identify what has failed. If a part has already broken, repair work may be needed alongside the service. The inspection confirms the full picture before any parts are ordered.